365 juan Terms and Conditions — What Every Filipino Player Needs to Know Before Playing

These Terms and Conditions govern your use of the 365 juan platform. By registering an account or accessing any part of the site, you confirm that you have read, understood, and agreed to all the rules set out below. Please take a few minutes to go through this page carefully — it covers your rights, your responsibilities, and how we manage your account.

Last Updated: 2025 Philippines Market Player Protection

Who Is Eligible to Use the 365 juan Platform?

To register and use 365 juan, you must be at least 21 years of age and a resident of the Philippines. By creating an account, you confirm that you meet this age requirement and that online gaming is not prohibited under any law applicable to you in your specific location. We reserve the right to request proof of age and identity at any point, and accounts found to belong to underage players will be suspended immediately and any funds returned in accordance with applicable regulations. Employees, directors, and immediate family members of 365 juan and its affiliated companies are not permitted to holdplayer accounts on the platform. You must also ensure that you are not accessing the platform from a jurisdiction where online gaming is restricted or prohibited. 365 juan operates exclusively for the Philippine market and does not knowingly accept registrations from players outside this territory. If we determine at any time that a player does not meet the eligibility requirements, we reserve the right to close the account and withhold any pending withdrawals pending a full review.

What Are the Rules Around Your 365 juan Account?

Each player is permitted to hold only one account on the 365 juan platform. Creating duplicate or multiple accounts — whether under the same name, the same device, or the same payment method — is strictly prohibited and may result in the permanent suspension of all associated accounts. You are responsible for keeping your login credentials confidential and must not share your username or password with any other person. If you suspect that your account has been accessed without your authorisation, you must notify our support team immediately so that we can take protective action on your behalf. All information provided during registration must be accurate, complete, and up to date — providing false details is a breach of these Terms and may result in account closure. You are responsible for all activity that takes place under your account, whether or not you personally authorised each action. 365 juan will never ask for your password via email, live chat, or any other channel, and you should treat any such request as fraudulent.

How Do Deposits, Withdrawals, and Balances Work on the Platform?

All transactions on 365 juan are conducted in Philippine pesos (PHP). Deposits are processed through the payment methods listed on the platform at the time of your transaction, and minimum and maximum deposit limits apply as displayed in your account dashboard. You may only deposit funds from a payment method that is registered in your own name — third-party deposits are not accepted and will be returned to the source. Withdrawals are processed to the same payment method used for your most recent deposit wherever possible, and you may be required to complete identity verification before your first withdrawal is approved. Withdrawal processing times vary depending on the payment method selected and are displayed clearly within the platform. Funds held in your account balance do not accrue interest and are held separately from 365 juan's operational funds in accordance with player protection standards. If your account remains inactive for a period of twelve consecutive months, a monthly inactivity fee may be applied to your balance as outlined in the platform's fee schedule, and you will be notified before any deduction is made.

What Kind of Behaviour Is Expected From Players on 365 juan?

Players are expected to use the 365 juan platform in good faith and in accordance with these Terms at all times. Any attempt to exploit technical errors, software vulnerabilities, or loopholes in game mechanics for financial gain is strictly prohibited and will result in immediate account suspension and forfeiture of any winnings obtained through such means. Collusion with other players, use of automated betting software or bots, and any form of match-fixing or fraudulent activity are serious violations that will be reported to the relevant authorities in the Philippines. Abusive, threatening, or offensive behaviour directed at support staff or other players — whether through live chat, email, or any other communication channel — will not be tolerated and may result in permanent account closure. You agree not to use the platform for any purpose that is unlawful under Philippine law, including but not limited to money laundering or the financing of illegal activities. 365 juan reserves the right to void bets and withhold winnings where there is reasonable evidence of rule violations, and all such decisions will be communicated to the affected player with a clear explanation. Players who believe a decision has been made in error may raise a formal dispute through the support team within 30 days of the relevant event.

Who Owns the Content and Technology Behind the Platform?

All content on the 365 juan platform — including but not limited to the website design, logos, graphics, game interfaces, software, text, and promotional materials — is the exclusive intellectual property of 365 juan or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only, and this licence does not extend to any commercial use, reproduction, distribution, or modification of any platform content. Scraping, data mining, reverse engineering, or any automated extraction of content from the platform is strictly prohibited. The 365 juan name, logo, and associated brand elements are protected trademarks and may not be used without prior written permission from the brand. Any user-generated content submitted to the platform — such as feedback or support communications — may be used by 365 juan for service improvement purposes without any obligation to compensate the submitting party. Unauthorised use of platform content may result in legal action under applicable Philippine and international intellectual property laws. If you believe that any content on the platform infringes your intellectual property rights, please contact our support team with full details of your claim.

What Are the Limits of 365 juan's Liability to Players?

365 juan provides the platform on an "as is" basis and makes no warranties, express or implied, regarding the uninterrupted availability, accuracy, or fitness for purpose of any part of the service. While we make every reasonable effort to keep the platform operational and secure, we cannot guarantee that the service will be free from errors, interruptions, or security breaches at all times. To the maximum extent permitted by Philippine law, 365 juan's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim. We are not liable for any indirect, consequential, or special losses arising from your use of the platform, including loss of profits, loss of data, or loss of opportunity. 365 juan is not responsible for any losses arising from your failure to comply with these Terms, including losses resulting from unauthorised access to your account due to your own negligence. Force majeure events — including natural disasters, government actions, internet outages, or other circumstances beyond our reasonable control — will not give rise to any liability on the part of 365 juan. Nothing in these Terms limits our liability for fraud, gross negligence, or any other matter that cannot be excluded under applicable Philippine consumer protection law.

Under What Circumstances Can an Account Be Closed or Suspended?

You may close your 365 juan account at any time by contacting our support team, and any remaining balance will be returned to you via your registered payment method after standard verification checks are completed. 365 juan reserves the right to suspend or permanently close any account where there is evidence of a breach of these Terms, fraudulent activity, or behaviour that poses a risk to the integrity of the platform or other players. In cases where an account is closed due to a Terms violation, 365 juan may withhold any balance pending a full investigation, and winnings obtained through prohibited means will be forfeited. Where an account is closed at the player's own request for responsible gaming reasons — such as self-exclusion — the closure will be processed promptly and the player will be directed to the Responsible Gaming page for further support resources. Accounts that have been self-excluded cannot be reopened for the duration of the exclusion period, regardless of the reason given. If 365 juan decides to discontinue the platform or a specific service, affected players will be given reasonable advance notice and all valid balances will be returned in full. Any disputes arising from account termination should be raised with the support team within 60 days of the closure date.

How Will You Know When These Terms Have Been Updated?

365 juan reserves the right to update or amend these Terms and Conditions at any time, and the most current version will always be available on this page with the date of the last revision clearly displayed at the top. When material changes are made — particularly those that affect player rights, fees, or account conditions — we will notify registered players via email or an in-platform notification at least seven days before the changes take effect. Your continued use of the platform after the effective date of any update constitutes your acceptance of the revised Terms. If you do not agree with any changes, you should stop using the platform and contact the support team to close your account before the new Terms come into force. We encourage all players to review this page periodically so that they remain informed of the current rules governing their use of 365 juan. Historical versions of these Terms are available upon request by contacting our support team. These Terms are governed by the laws of the Philippines, and any disputes that cannot be resolved through our internal complaints process will be subject to the exclusive jurisdiction of the Philippine courts.

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Privacy Policy

Learn how we collect, store, and protect your personal data on the platform.

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Responsible Gaming

Tools and resources to help you manage your play safely and responsibly.

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FAQ

Quick answers to the most common questions from Filipino players on 365 juan.

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About Us

Find out more about the team and mission behind the 365 juan platform.

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